01-09-2017 01:06 PM
Hi, I have a Samsung A5 2017 on a business contract. Can you tell me when the nougat update is due to appear as I have noticed O2 has now released it's update for UK phones and most other carriers have released other european countries such as Germany and France.
01-09-2017 02:51 PM
thanks I realise that is how it will appear on the phone, I was really asking if anyone knew when that might be given that other providers have realeased the update.
11-09-2017 02:10 AM
Why can't they answer the question. When not how. Straight forward question, 2017 A5 came out after nougat, should have had it on release.
11-09-2017 04:08 AM
If EE were to give you a date and then it didn't come out on that date it would annoy people.
Regarding that it should have had it on release. This is what Samsung decided to do. Nothing to do with EE.
11-10-2017 06:34 PM
It might not have anything to do with EE that Samsung decided to release phone without Nougat but it is definitely EE that are holding back the upgrade. The rest of the carriers have managed to update so why not EE.
12-11-2017 10:07 AM
This pops up from time to time and it's been pointed out that some carriers manage to effectively manage this. They do it by stating:
1 That they have made the decision to upgrade their branded handsets to Nougat (or security update etc)
2 Detailing the process.
4 Explaining where they currently are with the process. (eg. Going through internal testing, waiting on bug fix etc)
5 Estimated time frame (eg If no problems found then release in December)
This has major benefits for the service provider. It's shows they are active, are aware of the importance of updates and managing well. For those with technical knowledge then it provides re-assurance and for those without it informs them.
TL;DR publishing a roadmap makes managing subscriber expectation easier (cheaper).
12-11-2017 07:51 PM
I got fed up of waiting and used the BTU update to get Nougat on my phone. I lost wifi calling at first but since another OTA update wifi calling is back.
12-11-2017 09:40 PM
Snap i flashed mine to BTU using Odin, android 8 (Oreo) is out over the next couple of months so ee are way behind.