by Murphicus1
Explorer

"Association Error" whenever I try to use the online app or phone app,

The online app and phone app are a total waste of time. Every time I try to access them, I get a message saying "Association Error". Is there ANYTHING I can do to stop this problem before I cancel my account and switch to another company?

3 REPLIES 3
by
EE Community Support Team

Re: "Association Error" whenever I try to use the online app or phone app,

Good Afternoon and welcome to the community @Murphicus1

 

Have you ever been able to access your My EE?

 

Have you reported this to our technical care team?

 

Speak soon, 

 

Katie 🙂

by Murphicus1
Explorer

Re: "Association Error" whenever I try to use the online app or phone

Thanks Katie. No I've never had access. I have tried reporting it but can't contact the technical team - the website takes you in circles!!!

by
EE Community Support Team

Re: "Association Error" whenever I try to use the online app or phone

Thanks for getting back to me @Murphicus1.

 

I have sent you a private message, please take a look and get back to me. 

 

Katie 🙂

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