by sammie21 Contributor

problem with phone

my phone is saying not registered on network but i've been with t-mobile/ee for over 20 years

by Grand Master
Grand Master

Re: problem with phone

@sammie21  Have you tried cleaning the SIM card and restarting the device. 

EE Community Support Team

Re: problem with phone

Good Morning @sammie21


Thanks for coming to the community.


What phone are you using?


Also, how long has this been happening?


Thanks, Leanne 🙂


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