07-09-2019 08:05 PM
old sim damaged: can I transfer credit from that number to the new number: both are pay as you go.
07-09-2019 08:44 PM
If you go into any EE store they can replace your SIM and sort out your credit for free.
08-09-2019 07:43 AM - edited 08-09-2019 07:44 AM
Thanks for posting 🙂
I can see @Northerner has given you some great advice to get a new SIM 🙂
We can send you another SIM card by post with the same number (charges will apply for delivery) or you can pop into one of stores to get one for free, if you go into store they will need photo ID.
Our EE stores will accept a passport (from any country) or a UK photocard driving licence.
08-09-2019 07:52 AM
Thank you for your replies, I already have s new sim/number. Now, I just have to find the spare time to go to a store. Shame that EE can't this via their website.