by melody2017 Investigator
Investigator

my texts are being sent twice

my text messages are being sent twice, i have done a system cache clear and they are still sending twice

11 REPLIES 11
by
EE Employee

Re: my texts are being sent twice

Hi @melody2017 and welcome to the community.

 

Are the texts, sending twice to everyone?

 

Many thanks,

 

Lee

by melody2017 Investigator
Investigator

Re: my texts are being sent twice

Hi yes it sends them twice to everyone! Most bizarre.

by
EE Employee

Re: my texts are being sent twice

Hi @melody2017

 

Could I get you to delete one of the conversations, and have the other person do the same thing.

 

Let me know if this corrects the issue.

 

Many thanks,

 

Lee

by melody2017 Investigator
Investigator

Re: my texts are being sent twice

Hi it has rectified it for the indidvidual, will i have to do it with everyone though?

 

Melody

by
EE Employee

Re: my texts are being sent twice

Hi @melody2017

 

It does sound like that, I know it's not ideal, but least it is resolving your issue.

 

Many thanks,

 

Lee

by melody2017 Investigator
Investigator

Re: my texts are being sent twice

Thanks for your help much appreciated 🙂

by
EE Employee

Re: my texts are being sent twice

by Ace Contributor
Ace Contributor

Re: my texts are being sent twice

I can't say I've had this issue, so not sure what to suggest, but if it was me, I'd back up my texts using an app like SMS Backup and Restore (I use this weekly and upload to google drive), then you should be able to delete them all from your phone, and restore them from the backup. May be worth a try before just deleting them all?

 

Are you using just the stock messaging app from your phone? Maybe try a different one too, I use ChompSMS

by
EE Employee

Re: my texts are being sent twice

by melody2017 Investigator
Investigator

Re: my texts are being sent twice

Thanks i will give it a whirl 🙂

by
EE Employee

Re: my texts are being sent twice

Let us know how you get on 🙂

 

Cheers

 

Lee

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