by airidas069
Visitor

my 5 pounds disopeared from my account

it just randomly disopeared

3 REPLIES 3
by Grand Master
Grand Master

Re: my 5 pounds disopeared from my account

@airidas069  You need to speak with customer services about this,  this is a public forum and there is no account access here.  

by Grand Master
Grand Master

Re: my 5 pounds disopeared from my account

Are you on contract or PAYG? If PAYG, has it just bought the pre-installed pack?

 

Text AL to 150 to find out.

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by
EE Employee

Re: my 5 pounds disopeared from my account

Hi @airidas069 and welcome to the community.

 

Please speak to customer services to look into this for you.

 

Many thanks,

 

Lee

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