by EllieToogood92
New Member

mobile data isn't working.

My mobile data isn't working. Only seems to be working when wifi is enabled. Is there an outage in my area. Anyone know any way to fix this please

2 REPLIES 2
by Grand Master
Grand Master

Re: mobile data isn't working.

Hi @EllieToogood92 

 

Check EE Network Status Checker. .

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Freddy1000 Investigator
Investigator

Re: mobile data isn't working.

Mine has been none existent for two days, there is an outage in my area nottinghamshire, and it was country wide as of yesterday, i also have the problem of calls dropping continuously .

Try this link and put in your postcode, where you can request updates on the progress .

https://myaccount.ee.co.uk/networkchecker/checkservice

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.