by hascott30
Visitor

mate 20 pro ordered on 13th no new info since. when will it arrive?

my old phone s8 plus half the screen is not repsonsive so cannot call ee. ordered on the 13th and expected to be about a week atleast before i recieved any infomation about when it might be delivered. but i have not recieved any new infomation about when it will arrive.

2 REPLIES 2
by Grand Master
Grand Master

Re: mate 20 pro ordered on 13th no new info since. when will it arrive?

@hascott30  If EE are waiting on any stock to come in you’ll have to wait longer.  I recommend you call customer services about this.  

by
EE Community Support Team

Re: mate 20 pro ordered on 13th no new info since. when will it arrive?

Good Afternoon @hascott30.

 

Welcome to the community. 

 

As @Chris_B has mentioned I would recommend giving our customer service team a call so we can check the progress of your order. 

 

Alternatively, you can speak with someone on live chat which is at the bottom of this page

 

Let us know how you get on. 

 

Katie 🙂

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