by jennifershea138
Explorer

lost phone

Hello , i lost my phone last night and need to block it but i do not have another phone to ring EE?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: lost phone

Hi @jennifershea138 

 

Can you not use a landline or someone else phone? Tried live chat via your online account?

 

https://ee.co.uk/help/get-in-touch

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: lost phone

Hi @jennifershea138 

 

Can you not use a landline or someone else phone? Tried live chat via your online account?

 

https://ee.co.uk/help/get-in-touch

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

by jennifershea138
Explorer

Re: lost phone

Thank you so much, i have spoken to EE customer services on live chat . 

by
EE Community Support Team

Re: lost phone

Hi there @jennifershea138

 

Thanks for coming to the community, glad you have been able to block your phone and SIM with us.

 

I hope you get your phone back, and if you do, we will be able to get the bar removed for you just get in touch with our Mobile Care team 🙂

 

Let me know if you need anything further 🙂

 

Leanne.

 

 

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