by derkaferhaus
Explorer

i need to change my t mobile micro sim for a nano sim but cant call 150

my phone is dying badly so i got a newish handset but my tmobile micro sim doesnt fit as it needs a nano sim... cant sort it on the ee site as its a tmobile contract & it says to phone 150. cant phone 150 cause i need a sim to put in the phone so i can call 150!!!

1 SOLUTION

Accepted Solutions
by Profile closed
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Solution

Re: i need to change my t mobile micro sim for a nano sim but cant call 150

Hello @derkaferhaus T-Mobile only have a phone route for customer service now there are no online/email options anymore. This would have to go through them or you can try your local EE store to see if they have any left (not guaranteed). Here is a link containing the store finder in case you would like to check. :):

https://storefinder.ee.co.uk/ee/stores.html
3 REPLIES 3
by Profile closed
Not applicable

Re: i need to change my t mobile micro sim for a nano sim but cant call 150

Hello @derkaferhaus sorry to hear you are having trouble ordering a replacement SIM. you can still contact T-Mobile customer service from any other phone on 07953 966 150 who can process this for you. 🙂
by derkaferhaus
Explorer

Re: i need to change my t mobile micro sim for a nano sim but cant call 150

problem is i dont have another phone  to call them from 😞

by Profile closed
Not applicable
Solution

Re: i need to change my t mobile micro sim for a nano sim but cant call 150

Hello @derkaferhaus T-Mobile only have a phone route for customer service now there are no online/email options anymore. This would have to go through them or you can try your local EE store to see if they have any left (not guaranteed). Here is a link containing the store finder in case you would like to check. :):

https://storefinder.ee.co.uk/ee/stores.html

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