Highlighted
by jimmycelia
Explorer

i have a problem with my message App. i dont receive code texts from companies

after a recent reset my standard google message services doesnt accept certain in bound messages, particularly from companies using a code to verify me. im pretty sure other messages arent going out but watiing for people to confimr this

1 SOLUTION

Accepted Solutions
by jimmycelia
Explorer
Solution

Re: i have a problem with my message App. i dont receive code texts from compani

Hi

No I had to reset my phone and it stopped accepting text from companies,
for example verification codes from eBay.

So today I decided to factory reset again and it appears to have resolved
the problem
3 REPLIES 3
by
EE Community Support Team

Re: i have a problem with my message App. i dont receive code texts from compani

Hi @jimmycelia

 

Welcome to the community. Smiley Happy

 

Are you able to receive texts from other numbers?

 

Have you recently ported your number from another network?

 

Chris

by jimmycelia
Explorer
Solution

Re: i have a problem with my message App. i dont receive code texts from compani

Hi

No I had to reset my phone and it stopped accepting text from companies,
for example verification codes from eBay.

So today I decided to factory reset again and it appears to have resolved
the problem
by
EE Community Support Team

Re: i have a problem with my message App. i dont receive code texts from compani

Good Morning @jimmycelia.

 

Thanks for coming back to let us know Smiley Happy

 

If you need any further support, the community is always here for you!

 

Jon

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