Highlighted
by jimmycelia
Explorer

i have a problem with my message App. i dont receive code texts from companies

after a recent reset my standard google message services doesnt accept certain in bound messages, particularly from companies using a code to verify me. im pretty sure other messages arent going out but watiing for people to confimr this

1 SOLUTION

Accepted Solutions
by jimmycelia
Explorer
Solution

Re: i have a problem with my message App. i dont receive code texts from compani

Hi

No I had to reset my phone and it stopped accepting text from companies,
for example verification codes from eBay.

So today I decided to factory reset again and it appears to have resolved
the problem
3 REPLIES 3
by
EE Community Support Team

Re: i have a problem with my message App. i dont receive code texts from compani

Hi @jimmycelia

 

Welcome to the community. 🙂

 

Are you able to receive texts from other numbers?

 

Have you recently ported your number from another network?

 

Chris

by jimmycelia
Explorer
Solution

Re: i have a problem with my message App. i dont receive code texts from compani

Hi

No I had to reset my phone and it stopped accepting text from companies,
for example verification codes from eBay.

So today I decided to factory reset again and it appears to have resolved
the problem
by
EE Community Support Team

Re: i have a problem with my message App. i dont receive code texts from compani

Good Morning @jimmycelia.

 

Thanks for coming back to let us know 🙂

 

If you need any further support, the community is always here for you!

 

Jon

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