09-08-2019 08:37 AM
What do you mean you are paying for it?
Did you take out a 5G plan?
If yes then sorry you are paying correctly. Buying a 5G plan means you pay that price regardless if you are in a 5G area or not.
09-08-2019 11:12 AM
Welcome to the community.
Did you take out one of our 5G plans?
We're upgrading sites to 5G in the busiest parts of the busiest cities. We're also upgrading our 4G capacity and coverage to ensure that everyone's connection keeps getting better. You can check 5G coverage roll out plans by visiting the 5G hub at https://ee.co.uk/why-ee/5g-on-ee. And check existing coverage by visiting https://ee.co.uk/why-ee/mobile-coverage.