by dan1974
New Member

i dont have 5g but am paying for it

 
2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: i dont have 5g but am paying for it

What do you mean you are paying for it?

 

 

Did you take out a 5G plan?

 

If yes then sorry you are paying correctly. Buying a 5G plan means you pay that price regardless if you are in a 5G area or not.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team

Re: i dont have 5g but am paying for it

Hi @dan1974.

 

Welcome to the community.

 

Did you take out one of our 5G plans?

 

We're upgrading sites to 5G in the busiest parts of the busiest cities. We're also upgrading our 4G capacity and coverage to ensure that everyone's connection keeps getting better. You can check 5G coverage roll out plans by visiting the 5G hub at https://ee.co.uk/why-ee/5g-on-ee. And check existing coverage by visiting https://ee.co.uk/why-ee/mobile-coverage. 

 

Jon

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.