by linham
Visitor

i can't download a video photo on my tablet

  • my sister sent  a photo to my phone but my phone is not set to receive internet. i have tried to acess it on my tablet but all i get is 'connection refused'. EE have sent me a link and a password but the link doesn't work. can anyone help
2 REPLIES 2
by Grand Master
Grand Master

Re: i can't download a video photo on my tablet

Hi @linham

 

I don't think you can access it over the Internet (non EE) so you will have to download it over EE network, or ask your sister to email the photo.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: i can't download a video photo on my tablet

Hi @linham,

 

Thanks for joining the EE Community.

 

Have you been able to download the picture yet?

 

If not, please get in touch with customer services so we can help.

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.