by Debfox
New Member

how to change bank details for a DD

how do you change bank details for a DD

2 REPLIES 2
by Grand Master
Grand Master

Re: how to change bank details for a DD

@Debfox  You can do this from within your online account but I recommend a call to customer services todo this. 

by
EE Community Support Team

Re: how to change bank details for a DD

Hi @Debfox

 

Thanks for coming to see us 🙂

 

I can see @Chris_B has helped you already.

 

Here is some additional information from our make or set up an EE payment help and support page.

 

Amending your Direct Debit

 

You can edit the bank details of your Direct Debit using My EE - you’ll find this under bills and payments by selecting the Direct Debit tab.

 

Things to know:

 

  • make sure any outstanding bills are paid. This is so we don’t try taking payment from the wrong account
  • if you change your bank details within five days of your bill becoming due, your old bank details may be used to pay the bill
  • you won’t be able to change the date of your Direct Debit in My EE - instead you’ll need to get in touch

Thank you

 

Richard

 

🙂

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