by star95
Visitor

how do I get my replacement phone sent to store instead of my home address

hi i would really like to get my replacement phone sent to store as im allways busy and hardly ever home it would be more convienent to pick up from store but how do i do that 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: how do I get my replacement phone sent to store instead of my home address

Hi, 

 

Call 150 and speak to CS to arrange this, as it shouldn't be a problem. 

 

Information can be found here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: how do I get my replacement phone sent to store instead of my home address

Hi, 

 

Call 150 and speak to CS to arrange this, as it shouldn't be a problem. 

 

Information can be found here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: how do I get my replacement phone sent to store instead of my home address

Good Morning @star95

 

Thanks for joining the Community! Smiley Happy

 

As advised by @Northerner you'll need to contact customer services to arrange this.

 

You will need to take your phone to the store prior to the replacement being delivered.

 

Thanks - Karen. Smiley Happy

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