by alibee41
New Member

google app has stopped

  • Hi
  • I am new to the community and I hope you can help me . My phone is a Samsung galaxy J3 , nothing fancy this is what I wanted .All of a sudden I keep getting this message flash up on my screen . Google app has stopped, I have done nothing different with my phone . Can anyone explain to me what is wrong . My whats app also went haywire and I had to reregister on that . Would be most grateful for any help or advice . 
  • Alison
2 REPLIES 2
by Grand Master
Grand Master

Re: google app has stopped

Hi, 

 

Check k  the play store when the app was last updated, if your problems have started since the last update then Uninstall the updates. 

 

Thanks 




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by
EE Community Support Team

Re: google app has stopped

Hi @alibee41

 

Welcome to the EE Community. 🙂

 

Did you follow @Northerner's advice and check if there is an app update?

 

If it still isn't working, there are some brilliant steps on this Google help page.

 

Although it shows as a different device, the steps should be similar.

 

Let us know how you're getting on.

 

Chris 🙂

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