by smokeymo1
Explorer

data not working in the USA

Phone has been working perfectly for the last 3 weeks in the US . I buy a £5 add on almost every day.

 

This afternoon it just stopped working.

 

It says'waiting' and shows that I have paid.

 

Phone keeps asking me to Android Sign In which then takes me back to the EE data page confirming I have paid !

 

Completely infuriating .  .

 

I have switched on and off, turned data on and off etc etc. Nothing works.

 

Help ! I am desperate to have it working again

 

Thanks

 

Mitchell

3 REPLIES 3
by Grand Master
Grand Master

Re: data not working in the USA

@smokeymo1 Try turning the device off then on again.

by smokeymo1
Explorer

data not working in the USA

I have done that about a dozen times and it does not make the data work (groan)

by
EE Community Support Team

Re: data not working in the USA

Hello there @smokeymo1

 

Thanks for coming to the community.

 

Are you able to access any apps?

 

The Android sign in, is this requested when using the internet?

 

Thanks, Leanne.

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