by swifty66
Explorer

can't make any calls, no signal

hi all, since arriving back from the USA I cannot make any calls on my Moto 4G not sure if I have switched off something, I didn't use the phone in the USA,any ideas please on getting back the signal,

4 REPLIES 4
by Grand Master
Grand Master

Re: can't make any calls, no signal

@swifty66   Are you a contract or PAYG customer?  When did you last use the device?  

by Star Contributor
Star Contributor

Re: can't make any calls, no signal

Hi @swifty66  

it isn’t on airplane mode is it? Did you deactivate mobile data at all?  Have you tried updating your device then turning it off then on again? 

 

by swifty66
Explorer

Re: can't make any calls, no signal

hi thanks for the reply, I forgot to switch on the Data roaming, so all sorted now,
by swifty66
Explorer

Re: can't make any calls, no signal

hi thanks for the reply,i have managed now to sort it out,i had forgot to switch on the Data roaming, cheers Ian.
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