30-06-2019 03:04 PM
For nearly two weeks I have not been able to access data roaming I have performed a factory reset. I have taken out the sim card and put it into another phone albeit the same make & model an alcatel pixi. Anyone got any ideas how to get data roaming again???
30-06-2019 03:34 PM
If you are pay monthly or SIM only then log into your online account and activate roaming and international calls (Menu - Manage your device).
30-06-2019 03:45 PM
Welcome to the community 🙂
In addition to the questions you've been asked already, what country are you currently roaming in?
Have you been able to get it working previously?
30-06-2019 04:57 PM
Thanks for the reply
I've had to phone EE to get it sorted. It was quite complicated and resulted in them having to do things at their end.
01-07-2019 08:14 AM
Thanks for coming back to us.
Is this now working for you, after speaking to us?
Hope you're having a great time 🙂
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