by Francie1
New Member

bought a new phone and theirs no credit on it

new phone and theirs no credit on it 

2 REPLIES 2
by Grand Master
Grand Master

Re: bought a new phone and theirs no credit on it

Hi @Francie1 

 

Please read EE guide on how to top up your phone.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: bought a new phone and theirs no credit on it

Hi @Francie1

 

Welcome to the community.

 

Your pack may have started straight away.

 

Could you text BALANCE to 150 and let us know what it says?


Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.