29-09-2019 11:59 AM
I keep getting unwanted messages from different sources literally every 10 minutes - even in the middle of the night. Yet there is no method on my simple Alcatel PIXI 4 phone of blocking these unwanted messages. I don't know the numbers they are coming from and I do not want to open them and unsubscribe as this does not work either and merely tells them that someone is receiving their messages. My only solution is to power off my phone for a day or so but then when I reopen it there they are again 20 or 30 or 40 of the same unwanted messages.
If I can't get an answer I am going to have to get a new phone with a different number. Please HELP urgently as it is driving me mad.
29-09-2019 02:35 PM
Is the phone number its coming from the same?
Is it a normal phone number rather than a short code?
You dont need to get a new phone but you can get a new number.
Swapping phones wont solve the issue.
29-09-2019 03:49 PM
They are notifications and not text messages and they use up all my data just because I look at them without even opening them. I am not at all savvy with mobile phone usage so perhaps the answer is to block notifications. Is that what you are going to suggest?.If I do that however can I still receive and send text messages?
Thanks for your reply