Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Samsung smart watch

Hi I am looking to purchase a Samsung smart watch from ee on my account, I would like to give this to my son- will he be able to use the watch as he only has a pay as you go sim, or will it only work with my mobile number?

Samsung S22 Warranty Contact

How do I get in touch with EE to find out if my phone is under warranty and get my issue resolved by them if so? It was purchased in April 2022 and now does not switch on. Separate insurance company said I need to check warranty before I can claim wi...

When will the new Sony Xperia 5 iv be available on ee?

Can anyone confirm when the new Sony Xperia 5 iv will be available on ee to buy or select as an upgrade? I can see it is already available on O2 and Vodafone phone providers and also to buy on the Sony website.

Broken z flip screen after a fall

Hi, does anyone have a ball park price for repairing the screen of a z flip? I dropped it and the screen went black, there’s a little dent in it, guess it landed on a stone. So much for the screen protector

'You're currently blocked from using data'

U have had this come on to my mobile Samsung A41 in the last 48 hours. The bloke at EE was clueless. Help anyoneone!!!! How do I get my pqid for data up and running.......Anyone?

Oppo A16s

New phone. How do I switch it off?!!!!

Samsung Note 8

Please can I get some views if Samsung Note 8 is compatible for eSIM? Thanks

Resolved! Samsung galaxy watch 5 pro lte unable to add data plan

Hello EEI have a samsung galaxy watch 5 Pro lte which I bought from outside EE. I am unable to add data plan and getting error 212 from EE. I contacted customer service who mentioned its a known issue and EE is working with Samsung to fix it. Is an...

Oppo repair

Hi all looking for advice ,my oppo find x3 pro screen froze after 3 weeks ,sent it in to ee for repair was told it needed replaced display and touch screen ,and replaced battery cover , replaced a internal component ? no Idea what no details,replaced...

Resolved! Transferring files on OPPO A54 5G

Can anyone help with transferring files from my phone to my laptop, please?When I first purchased my Oppo A54, I could connect it to my laptop easily, as per the guide on the EE website (this is exactly the same as the guide on Vodafone's website) h...