Android Devices

Discussion about devices operating on Android including unlocking your device

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 50950 Views
  • 74 replies
  • 27 Helpful

Resolved! Screen unlock not working

I have attached a photo below of the problem. I took a screenshot, then something happened and i now cant unlock my phone at all. I have teied taking the sim out, no difference. Still saying what it shows in the picture. Ive held down the buttons to ...

20230729_104013.jpg
VickiG1 by Investigator
  • 379 Views
  • 4 replies
  • 2 Helpful

Resolved! Add on

Hi, I have a new Lenovo tablet and chose the Microsoft 365 as my included add on to my plan, how do I get this on my tablet? I downloaded the app but it’s requesting payment following a free trialcan anyone help pleasethanks 

Rj211 by Visitor
  • 331 Views
  • 1 replies
  • 0 Helpful

TRUST PARKING APP ON S13

The phone won't connect to paying part it just hangs tried other phones no issue deleted app card and car any ideas 

LBR1 by Visitor
  • 609 Views
  • 1 replies
  • 1 Helpful

Daughter in USA - her phone has broken - help

HiMy daughter is working at Camp America in New Jersey, USA. Her Samsung Flip 4 has broken. She cannot access it at all. I have insurance on it. She needs a phone. Can you tell me best way to get help. I need to speak to a person as online is trying ...

EE won't unlock phone

Have tried again and again to get EE to unlock phone. The online form doesn't work and spent ages talking to customer service for them to say it will be done in less than 10 days. Been well over two weeks and still nothing. How do I unlock the phone?

Luke79 by Investigator
  • 11773 Views
  • 61 replies
  • 15 Helpful

Resolved! Diverting calls to other mobile even when handset is switched off

Good morning,I'm planning to divert my calls from my main mobile number to my EE PAYG phone. However, as I'm planning to refresh my HONOR Magic4 Lite 5G which will of course mean my phone will be offline for some time. Are all calls diverted to anoth...

Jank0x by Skilled Contributor
  • 843 Views
  • 7 replies
  • 4 Helpful

Google messages on S23 and mms

Hi.Me and my Mrs have just upgraded our phones both S23 samsung. The text message app has been changed to google messages using rcs ? Our question that google can't give a straight answer to or I might be asking it wrong. If we send a photo using the...

kcurrie65 by Skilled Contributor
  • 998 Views
  • 3 replies
  • 3 Helpful