Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Zfold 4 hinge not opening screen full.

Has anyone else had an issue with the zfold 4 not opening fully so the screen is flat?If so what did you do to fix it?

Resolved! My smartphone MAC address has changed

I changed from EE PAYG to an EE monthly package in mid-August, which went fine. Whilst I was discussing this with the agent, she persuaded me to change my Landline/Broadband provider from ten years with TalkTalk (TT) to now using EE, promising I woul...

Idk

How do u unblock my number I tried to call my friend and when I answered it hang up what do I do please please please please please please please please please please please please please please tell meI

S22 not updating (security)

Hello, I have the S22U and the last security update it has taken was October 2022. This is concerning. I have a ticket out with Samsung via the internal querying system and have dealt with Samsung UK via FB messenger but have yet to get a satisfactor...

Who do EE use when returning a device?

Just checking as plan to return my pixel fold and keep my pixel 7 pro. I got a returns pack through the post but nothing in the bag just the labels on the bag. It says it’s going to xpo warehouse just checking that this is who EE use to send the phon...

Samsung Do Not Disturb Stays On

My problem is that Do Not Disturb (DND) doesn't turn sounds/notifications back on automatically after the scheduled DND is over (I have it set for 22:00-07:00). Does anyone know how this can be fixed? I'm sick of researching and feel like asking EE t...

Upgrade Anytime - Damaged Phone Charges

Hi, I'm thinking about using upgrade anytime, just wondering if anyone knows how much is charged for minimal damage as my phone has one very small scratch on the screen otherwise the whole phone is in perfect condition. Obviously won't upgrade if it ...

Samsung flip 3 screen cracking

Has anyone had problems with the screen cracking on their flip phones from Samsung

AR44 dead wont hold charge

My phone died today. The charging port stopped working. Then overnight it was charging but still dying.Amazon are sending a wireless charger in an hour. Would it charge the phone?Is there anyway to factory reset if it wont switch on?new off off amazo...

Resolved! Galaxy buds live - water damage

Hey , I have galaxy buds live added on to my phone contract.... Stupidly they ended up in water and now don't seem to work (unsurprisingly) is there anything I can do to repair or replace via my contract with EE? ☺️

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