Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Phone is cliching

I have just upgraded the sim only on my galaxy note 9 and now the phone keeps cliching ie answering but then cutting off and the volume of my ring tone is very low even on maximum settings

Android 12 update for Oppo X2

Hi, can some one clear up the confusion on this update . Oppo say its rolling out already. But then they go onto say that phones under subscription to a mobile phone provider like EE are not their responsibility. Advising that the roll out is control...

Samsung Note 20 Ultra 5G EE Stock

I'm due for an upgrade on my current Samsung Note 10+ 5G pay monthly plan and cannot find any plans or deals on the EE website for the new(ish) Samsung Galaxy Note 20 Ultra 5G phone that I require. Do EE no longer stock this phone? I'm a Samsung Note...

Problem with upgrade

Sorry artur, it looks like there are no suitable plans available for this device right now.Find something else

Is iphone 13 pro unlocked to use other networknsim

Just want to if iphone 13 pro is unlocked by ee to use other network sim?

Resolved! Sony xperia pro

Hello, does anyone know if EE will have sony xperia pro-I available soon?Thanks

Call divert samsung s20

I have been divering my calls from my phone to my nephews Now all of sudden it dont work no more when i choose to divert It dont do it just rings as normal ? Im on monthly pay sim deal But like i said ive been using this function forever help pleasee...

Bad service

just appalling customer service from start to finish. How can you treat customers so badly?

Resolved! E mail for handset unlocking team

Hi, I’ve a complex problem unlocking my phone. Was given the e mail by EE for the handset unlocking team, and can’t find the note I wrote it on. Crazy that there’s no number for this team, apparently it’s e mail only. Can anyone help so I can contact...

New guy seeks advic

Hi all , I been getting Samsung for years , anyways I ordered a s21-fe, everything went well took delivery ,and as normal take it out of the box to have a really good look , then to my horror there’s a scratch right across from right across to past ...