Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Google Pixel 6a Overheating Issues

Has anyone encountered any overheating issues with the new Pixel 6a?

Smart watch 5 pro Lte add number phone

Hi, How can they add a phone number to the 5 pro LTE smart watch? I would like to be connected without a telephone?

Phone has mysterious Virgin SIM toolkit app - Where Did it Come From?

My phone is a brand-new Redmi Note 11 Pro Plus 5G which I've had for about a month. Its twin SIM slots have only ever had the main EE sim and a Giffgaff SIM inserted.For some strange reason it has recently sprouted an app labelled 'Virgin' which turn...

Resolved! Wifi Calling - Android Phones, SIM-only Contract (especially Galaxy S and Pixel)

Hi all,I am looking to buy a phone outright (I'm currently on a SIM only contract with EE) and I'm trying to identify phones on which I am likely to be able to use wifi calling.I've done a search through other posts and it sounds like:Some people re...

Z Fold 4 front screen protector

Hi. Do you know if Fold 4 comes with screen protector preinstalled on the smaller front screen? I preordered mine and don’t know if I should also buy a screen protector. I want my screen protected from day one. I will be collecting my fold in my loca...

Pixel 6 Pro on EE

So using a unlocked Pixel 6 Pro (about to return for refund to Google) on EE and notice that 4G/VoLTE calling cannot be enabled and also you can't manually switch between 5G and 4G (you are stuck with what you are given, even if it's not working corr...

Resolved! Can't connect phone to laptop

I want to move my photos from my phone to my laptop.When I plug my phone to my laptop using the USB, it charges but doesn't display anything about connecting with the laptop. I think a notification should be which I would click to allow the two devic...

Resolved! Mobile broken

Hey I have a contract with insurance and I would like to use it because my mobile is brokenhow I can I use it?

Oppo X5

I have had my phone for 4 months, it slipped off my lap and cracked the screen. What are my options?

Buzzing when watching back videos Samsung A52

Hi, My Samsung phone today has started buzzing when playing back videos, only just noticed this today. I have checked sound settings, checked for updates, restarted the phone etc but still no luck. Has anyone experienced this & can can suggest a s...