01-12-2017 08:49 AM
I have just swapped my phone from a S4 mini, to a Samsung A5.
I placed the sim from the mini into the A5, and it is displaying the wrong phone number in the about part of the settings.
Apps are picking up the number from the settings as my number. I have just got a SMS message from someone asking who I am and why I have been contacting them. The name beside it displays "me" So clearly the phone has now been sending something to this other number - hopefully nothing bad!
How do I get my new phone to recognise my correct phone number?
01-12-2017 08:59 AM
Have you ported your number over to a new sim?
01-12-2017 09:03 AM
When I recieved the multi-sim around three years ago I kept my number yes and it was ported on to the SIM I have now. I did not have this problem on the S4 Mini.
In this instance all I have done is move the sim from the S4 Mini, to the A5.
01-12-2017 11:12 AM
01-12-2017 12:48 PM
EE provides no email contact.
02-12-2017 08:44 AM
Just to add to this. A wrong display number wouldn't cause messages to be seen to be coming from the wrong number. So there may be another issue here as well.