by DAVYKRN
Explorer

Wiped my S9 Edge Favourites by accident. Can't sync to get them back, Help.

Hi all. Just joined the forum. So yesterday when I was faffing about on my Galaxy S9 I somehow wiped the favourites from my Edge browser. No matter what I do I cannot get them back. I've uninstalled Edge and reinstalled it hoping it would re sync but to no avail. 

2 REPLIES 2
by DAVYKRN
Explorer

Re: Wiped my S9 Edge Favourites by accident. Can't sync to get them back, Help.

Uninstalled Edge from phone. Synched old to problem phone (just Edge). Edge goes over to problem phone OK but favourites are nor transferred. All devices set up correctly. I think! They must be if Edge transferred?



Sent from Outlook
by Grand Master
Grand Master

Re: Wiped my S9 Edge Favourites by accident. Can't sync to get them back, Help.

Hi @DAVYKRN

 

If you still have your old device then sync them again, or use your PC to sync them to the cloud. Once done you should be able to sync them back up with your phone via the cloud. 

 

Also make sure your MS/Office account is set to sync under settings - cloud and accounts

 

Thanks




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