16-05-2018 07:40 PM
16-05-2018 08:26 PM
@Musa Did you activate roaming have you tried restarting the device?
17-05-2018 07:54 AM
Morning @Musa
Thanks for coming to the community.
Are you abroad at the moment?
If so, are you able to receive calls and texts?
If you’re not abroad yet, see our getting ready to use your phone abroad post.
This will give you all the information you need 🙂
Thanks, Leanne.
12-11-2021 04:02 PM
I am not abroad at the moment but will be shortly. Can I call the UK from Europe?
12-11-2021 04:21 PM
Hello @Norton48.
Thanks for coming to the community.
Are you pay as you go or pay monthly?
You can currently still continue to use your service whilst roaming in the EU until January 2022.
If your plan started after July 7th 2021 there will be a daily charge for using your phone in our European roaming zone (see list of destinations). However, we won't apply the new EU roaming charges until January 2022.
If your plan begun before these changes will not affect you.
Katie 🙂
28-03-2022 07:07 AM
How do I activate roaming?
28-03-2022 07:57 AM
Hi @Callew20.
Welcome to the community.
Are you currently abroad?
You can activate roaming in your My EE Account under Settings.
Jon