07-08-2018 02:06 PM
Google has just released Android 9 Pie I upgraded my Pixel XL - Wifi calling is no longer working. Does EE need to do something to enable this?
Solved! See the answer below or view the solution in context.
31-08-2018 08:00 PM
07-08-2018 02:08 PM
Google has just released Android 9 Pie, I upgraded my Pixel XL - Wifi calling is no longer working. Does EE need to do something to enable this?
08-08-2018 08:52 AM
@warrenb888 Does it work if you go into airplane mode and turn wifi back on and wait a few minutes?
31-08-2018 04:14 PM
I am experiencing the same problem since upgrading my Pixel 2XL to pie (official release, not BETA).
Neither toggling Airplane mode nor rebooting cure the problem.
Settings show WiFi calling preferred.
31-08-2018 08:00 PM
24-01-2019 08:28 PM
On my Samsung s9 I toggles off VoLTE and data roaming in turn and wifi calling symbol re appears but after a while with data roaming off and VoLTE on it goes off then swapping it around it appears to ee appear again. It appears to be an issue with the network settings for VoLTE and data roaming settings. EE need to investigate.
25-01-2019 08:37 AM
25-01-2019 09:27 AM
Airplane mode on the off does nothing. The solution I found is.
25-01-2019 10:17 AM
@Rego4783 Are you expecting your phone to use wifi calling all the time when you have a wifi connection, and a 4G connection?
10-03-2019 03:05 PM
That is what I expected my Samsung S8+ to do as it has always done before it updated to Pie this morning, connect to my home WiFI then WiFi Calling.. not connect to my WiFi then maybe or maybe not connect to WiFi calling ... Most the time it now says VOLTE, now and again going to WiFi calling..
I have tried all sorts of suggestions but it seems that this is how Pie works... if you get a rubbish 4G signal you get WiFi calling, if you have a 4G signal your get VOLTE..
Step back in my opinion.. but it seems doing a search a lot of handsets and networks do the same...
Sort it out Android/EE
I get 4G but I want my phone to use WiFi calling when on WiFi.
10-03-2019 03:49 PM
It's not going to be sorted out. Its the way things are and it doesn't effect your calls/data I don't see the issue. You are getting the service you are paying for.
10-03-2019 03:56 PM - edited 10-03-2019 04:00 PM
My issue is that up until 12 today when using Oreo my phone always connected to WiFi calling when I was at home... With Pie it no longer does that...
In my opinion either Android or EE have cause a feature not to work with this latest update regardelss how it connects...
When on WiFi I want to use WiFi calling as it allways has been since I joined EE...
But it looks like I do not get that now.... Oh well just like Microsoft and Windows, they like doing updates that break there software...
Oh and I have just woke the phone up and it is now on WiFi calling! give it a minute and it will go back to VOLTE... on occassions I have woke it up and it changed to WiFi calling just after ...
10-03-2019 05:14 PM
But this doesn't stop you from calling. There is not an issue here. If ou had no signal and it wasn't staying on WiFi Calling then I'd see your point but you are getting what you paid for.
EE doens't make the software so it won't be them.
10-03-2019 05:39 PM - edited 10-03-2019 05:40 PM
It is nothing to do with me making calls I could not actually give a toss about how the phone connects... in SIMPLE terms the issue is
Connected to home Wifi - ALWAYS connected to WiFi calling
Connected to home Wifi - No longer connects to WiFi calling unless it feels like it
So, in my opinion it is NOT doing what it did 6 hours ago, Andorid have broken a feature of the phone ... which myself and others are getting on EE and other networks
WiFi calling NO LONGER works if you are connected to 4G which it did earlier
End of it and end of me on this forum...
11-03-2019 07:57 AM
11-03-2019 08:07 AM
I can make and receive calls OK, the phone seems fine apart from this issue..
So the latest update to Android Pie has changed how WiFi calling works now? and it is correct that if you have a 4G signal that is how it will connect?
Can the S8+ be changed to always use WiFi calling when I connect to my home network?
At the minute it seems to change from one to the other, staying on VOLTE more..
This is what I found last nght.. https://community.ee.co.uk/t5/Android/WiFi-Calling-issues-try-this/m-p/760580#M52714