by Murasaki654
Explorer

WiFi on the underground not working

Hi,

 

Have tried to.conmect to the TLF WiFi but it doesn't work. Is there anyway you can help resolve this?

 

I am using a Google pixel 1

 

Thanks in advance

3 REPLIES 3
by
EE Community Support Team

Re: WiFi on the underground not working

Hi @Murasaki654 

 

Welcome to the community. 🙂

 

Is EE-WiFi-Auto available when you search for WiFi?


Chris

by Murasaki654
Explorer

Re: WiFi on the underground not working

Some times this option is available but I cannot connect to it.

 

Whenever I try to connect to the WiFi it says I something went wrong please contact customer support.

by
EE Community Support Team

Re: WiFi on the underground not working

Thanks @Murasaki654.

 

I'd recommend contacting our Mobile Care team and letting them know that you're getting this error message.

 

They will have access to your account and be able to look into this further.

 

Jon

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