by Gemacarter1991

WiFi calling not working

by Ace Contributor
Ace Contributor

Re: WiFi calling not working

Hi @Gemacarter1991 Welcome to the community. You need to be a bit more specific though. What phone have you got, and where did you buy it?


Let us know and we'll try to help!

by Grand Master
Grand Master

Re: WiFi calling not working

Are you on PAYG? You don't get WiFi Calling nor 4G Calling on EE PAYG. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Employee

Re: WiFi calling not working

Hi @Gemacarter1991 and welcome to the community.


So I can try and help please let me know if you are using an EE pay as you go or pay monthly account and what type of phone it is that you are using.


Many thanks,



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