by Bosshogg Established Contributor
Established Contributor

WiFi calling P Smart issue

Looking for any ideas. 

 

My wife has a Huawei P Smart. 

The Wifi calling is very flakey. 

 

Watching it over 10 minutes it goes off and on at least once. It usually results in at least one dropped call a day. 

 

Wifi itself is unaffected. 

My other devices on EE ( note 9 and Xcover4) remain on WiFi calling at the same time with zero issues. 

Network settings have been reset. 

Device has been reset. 

WiFi + is off. 

It does the same tethered to my Note 9 with no encryption etc. 

 

TIA. 

 

 

 

 


Electronic Engineer by day.
Geek by night.
3 REPLIES 3
by
EE Community Support Team

Re: WiFi calling P Smart issue

Good Morning @Bosshogg

 

When did the issue with WiFi Calling start?

 

Does this only happen in one location?

 

Speak soon, Katie 🙂

 

 

 

 

by Bosshogg Established Contributor
Established Contributor

Re: WiFi calling P Smart issue

Hi Katie. 

 

Hard to say when it started. 

 

Phone is over 6 months old and the WiFi calling issue has been more noticeable over the past 3 months or so.

 

The only difference I have noticed is that after the last update I'm sure the sign on the notification bar changed from "EE wifi calling" to also include the "voWifi" icon. 

 

Happens in other locations including tethered to one of my other devices. 

 

As said other EE handsets don't suffer from it. 

 

It's rendered the p smart unusable as we have zero EE signal in my street. 

 

 

 

 


Electronic Engineer by day.
Geek by night.
by
EE Community Support Team

Re: WiFi calling P Smart issue

Thank you for confirming this @Bosshogg

 

I would recommend giving us a call and speaking with our technical support team who can take a further look at this for you. 

 

Keep me updated on how you get on, 

 

Katie 🙂

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