14-08-2017 04:14 AM
Why won't the EE app work on my tablet? It just says it's incompatible with this device. Will it work in the future, please?
14-08-2017 07:04 AM
If you could share the make and model of your tablet. The members of the community might be able to help 🙂
14-08-2017 07:45 AM
@YogiBear2k2 @winston To my knowledge that My EE app is not compatible with any tablet at the moment. Don’t forget that the tablet will use the desktop site of the online account through the browser app.
14-08-2017 10:44 AM
Yes, sorry. It is a Bush 8" tablet with android 6.0. I think it was originally made by Archos with a Bush badge. Hope that helps.
14-08-2017 02:43 PM
Thanks for your patience whilst I looked into this.
I can confirm that the My EE app is compatible with Android tablets and Apple iPads. 🙂
The tablet must have the EE SIM inserted in order for it to work though.
If you're having problems with it while the SIM is inserted, I recommend having a quick chat with our technical support team who will be able to help you get it up and running.
17-08-2017 12:07 AM - edited 17-08-2017 12:10 AM
Thanks, but my tablet doesn't support a SIM card. I need the app so I can tell how much data I have left on my 4gee WiFi router. The portable, rechargeable one that converts 4g to WiFi. Hope that makes sense on why I need the app.
17-08-2017 08:48 AM
by SteveS60 a week ago