by Hexxeu94

Why isn't my number recognised

Why isn't my number recognised when am trying to add it,am trying to upgrade 

EE Community Support Team

Re: Why isn't my number recognised

Hi @Hexxeu84


Welcome to the community.


Do you have more than one number on the account?



by Grand Master
Grand Master

Re: Why isn't my number recognised

If you've upgraded your no. is unchanged. So it's already on your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.