by Angela1967
New Member

Why is my data not working in Rhodes?

I can connect to the hotel Wi-Fi. My daughter's data is working but mine is not. Why is this? And how can it be fixed so that my data will work again

2 REPLIES 2
by Grand Master
Grand Master

Re: Why is my data not working in Rhodes?

Hi @Angela1967 

 

Did you activate roaming before leaving the UK?

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Why is my data not working in Rhodes?

Hi and welcome to the community, @Angela1967.

 

Is your data roaming enabled in your mobile data settings?

 

What kind of phone do you have?


Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.