by J2talo
New Member

Why is my Samsung S10e not accepting my sd card?

I've just purchased the S10e and trying to use the sd card from my old S7 but its saying it needs to format the card first and that will mean losing all my data! Help! 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Why is my Samsung S10e not accepting my sd card?

Hi @J2talo 

 

Copy your card data onto your PC, then allow your new device to format your card, then copy any data back into your card.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Why is my Samsung S10e not accepting my sd card?

Hi @J2talo 

 

Copy your card data onto your PC, then allow your new device to format your card, then copy any data back into your card.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.