Highlighted
by Leighgold Investigator
Investigator

Why is my 4G not working

 
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Why is my 4G not working

Thanks for coming back to us @Leighgold,

 

Have you checked for any known issues in the area as advised by @leanne_T?

 

If you could also please try rebooting your phone by switching on and off, does this resolve your issue?

 

Katie Smiley Happy

5 REPLIES
by Grand Master
Grand Master

Re: Why is my 4G not working

In what way is it not working?

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by Leighgold Investigator
Investigator

Re: Why is my 4G not working

Hi,  it keeps coming up on my phone No data service,  Temporarily not offered by mobile network.

 

 

by
EE Community Support Team

Re: Why is my 4G not working

Afternoon @Leighgold

 

Thanks for coming to the community.

 

What phone are you using?

 

Do we have any issues reported for your area on our EE Network Status Checker?

 

Speak soon, Leanne.

by Leighgold Investigator
Investigator

Re: Why is my 4G not working

It's a samsung a3 2017

by
EE Community Support Team
Solution

Re: Why is my 4G not working

Thanks for coming back to us @Leighgold,

 

Have you checked for any known issues in the area as advised by @leanne_T?

 

If you could also please try rebooting your phone by switching on and off, does this resolve your issue?

 

Katie Smiley Happy

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