by MTS
Explorer

Why have I been charged for text messages to an EU number when I have unlimited

Why have I been charged for text messages to an EU number when I have unlimited texts to UK and EU numbers?

1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: Why have I been charged for text messages to an EU number when I have unlimi

Hi @MTS What plan are you on? Unless it’s a business one with included international texts then the unlimited texts are only for use when in the U.K. to U.K. numbers or when roaming In Eu to Eu numbers texts sent from U.K. to Eu numbers will be charged as your not roaming 

 

 

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3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor
Solution

Re: Why have I been charged for text messages to an EU number when I have unlimi

Hi @MTS What plan are you on? Unless it’s a business one with included international texts then the unlimited texts are only for use when in the U.K. to U.K. numbers or when roaming In Eu to Eu numbers texts sent from U.K. to Eu numbers will be charged as your not roaming 

 

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
by Grand Master
Grand Master

Re: Why have I been charged for text messages to an EU number when I have unlimi

Texts from UK to anywhere abroad are always chargeable. You are not roaming when in UK. However you can get these texts, & calls, at cheaper-than-standard rates by texting CALL ABROAD to 150.

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by MTS
Explorer

Re: Why have I been charged for text messages to an EU number when I have unlimi

Thanks for the info, it has enlightened me haha. cheers

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