by wilko82
Visitor

Why has my phone started constantly turning itself on/off automatically?

 
2 REPLIES 2
by Profile closed
Not applicable

Re: Why has my phone started constantly turning itself on/off automatically?

Hello @wilko82 this is usually a device or OS fault and not usually linked to a network or line fault. Has the phone absorbed any shock from a fall or bang recently? It may have knocked a connection internally causing the power to fail randomly. For OS faults this is usually when you have just updated the firmware and a bug occurred or it did not install correcty. Do you have a spare battery to test? If you have had the device a while it may also be that your current one is wearing out. 🙂 

by Grand Master
Grand Master

Re: Why has my phone started constantly turning itself on/off automatically?

It might help if you tell us what device you have, how long you have owned it and if you obtained it from EE.

 

Also:  

 

  • Are you PAYG or Pay monthly
  • Are you a personal or business customer

 

Thanks,




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