by Matt103
Explorer

Why does my HTC m10 switch off when taking photos

my HTC m10 keeps switching off when taking photos and then restarts.  Is this a faulty phone or poss dodgy app somewhere 

2 REPLIES 2
by Grand Master
Grand Master

Re: Why does my HTC m10 switch off when taking photos

Hi,  

 

  • Try another camera app from the store 
  • Try changing the storage location to your phone memory (to rule out memory card issues) 
  • If the above two still don't work try factory resetting your phone (back up first) 

 

If these all fail then contact HTC support and claim on your warranty. 

 

Thanks 




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by Matt103
Explorer

Re: Why does my HTC m10 switch off when taking photos

Thanks 

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