by Leighgold Investigator
Investigator

Why does it say my account is cancelled

When I try and log in to ee shop it says account is cancelled,  why?

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Why does it say my account is cancelled

Hi @Leighgold

 

If you ring 150 they will be able to delete your MyEE registration and set you back up you should be able to access the shop area then.

by
EE Community Support Team

Re: Why does it say my account is cancelled

Good Afternoon @Leighgold

 

Are you able to successfully log into your My EE app?

 

Have you recently made any changes on your account?

 

Speak soon, Katie 🙂

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.