by AndreaMaller Investigator
Investigator

Why did I stop getting messages from Amazon?

  1.  
1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: Why did I stop getting messages from Amazon?

It doesn't have to be a problem with EE it could be Amazons side.

 

When you were receiving them were you on EE then?

 

Have you accident blocked the number?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
7 REPLIES 7
by Grand Master
Grand Master

Re: Why did I stop getting messages from Amazon?

Hi @AndreaMaller 

 

You're going to need to prove a bit more information. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by AndreaMaller Investigator
Investigator

Re: Why did I stop getting messages from Amazon?

Hi

I'm working at Amazon and I wanted to login to my account ,they are usually verifying your identity every 3 months and sending a code on my phone but I'm not getting any kind of messages from Amazon for 3 weeks now. 

So I was thinking is that possible that EE has blocked my messages from Amazon?


 

by Grand Master
Grand Master

Re: Why did I stop getting messages from Amazon?

Hi @AndreaMaller 

 

What device do you have? 

 

Have you checked the app notifications? 

 

Did you port your number over EE?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by AndreaMaller Investigator
Investigator

Re: Why did I stop getting messages from Amazon?

Hi

I have a Samsung S7edge and all my notifications are on

So it has to be a problem with EE

by Brilliant Contributor
Brilliant Contributor
Solution

Re: Why did I stop getting messages from Amazon?

It doesn't have to be a problem with EE it could be Amazons side.

 

When you were receiving them were you on EE then?

 

Have you accident blocked the number?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by AndreaMaller Investigator
Investigator

Re: Why did I stop getting messages from Amazon?

Thank you

It was Amazon side issue

by
EE Community Support Team

Re: Why did I stop getting messages from Amazon?

Welcome to the community, @AndreaMaller


Thanks for letting us know you got sorted. 🙂

 

Chris

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