22-08-2018 05:05 PM
Welcome to the community.
You may need to activate roaming within your My EE account.
To do this can you log into your My EE account online and go to Menu > Manage Device > Roaming
If this is not showing as ticked, can you activate this within your My EE?
This can take up to 24 hours to update for you.
Let me know how you get on 🙂
22-08-2018 09:51 PM
Not just your phones but your MyEE a/c's.