by JoV
Explorer

Why can I call a particular mobile no. But not text to it?

This has been happening for months, just an issue with this one number. The phone I'm trying to text to is a pay as you go o2 mobile.

3 REPLIES 3
by
EE Community Support Team

Re: Why can I call a particular mobile no. But not text to it?

Hi @JoV,

 

Welcome to the EE Community.

 

Is the other person able to send you texts?

 

Have they checked their SMS settings to make sure they haven't accidentally blocked you?

 

Thanks

 

James

by JoV
Explorer

Re: Why can I call a particular mobile no. But not text to it?

Hi, yep.I can receive texts from them, we can call each other but I can't text them. Have checked settings of both phones and No numbers are blocked.

by
EE Community Support Team

Re: Why can I call a particular mobile no. But not text to it?

Hi @JoV,

 

Are you trying to send iMessages or standard texts?

 

Does the message show as sent at your end?

 

Thanks

 

James

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