by Mrsmoony
Visitor

Why can I buy htc U 11 for delivery now, but I can't upgrade yet

I get the option to buy the Htc U11 on the EE website with delivery within 28 days but when I called to upgrade they say they can't help as its not available yet and they don't know a date when it will be.  It makes no sense to me.... does anyone know why please?

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can I buy htc U 11 for delivery now, but I can't upgrade yet

@Mrsmoony  You can not upgrade to a device that’s not available yet. The buy it now is a pre-order for when it is available. 

by
EE Community Support Team

Re: Why can I buy htc U 11 for delivery now, but I can't upgrade yet

Good morning @Mrsmoony

 

Thanks for stopping by community 🙂

 

I've just checked the HTC U11 here which you are talking about.

 

@Chris_B is right and from the website the phone is available to pre-order.

 

Thanks 

 

Richard

 

🙂

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