by Angel_alice1
Explorer

Why I received my galaxy buds and active watch with the seal broken?

Today i received my new phone as per the upgrade.  I ordered with it galaxy buds and galaxy active watch . But when I opened the bag I noticed the boxes with the watch and buds have the  written seal broken  . The clear one on bottom is intact. Why through?

3 REPLIES 3
by Grand Master
Grand Master

Re: Why I received my galaxy buds and active watch with the seal broken?

@Angel_alice1   You’ll need to call customer services about this. 

by Angel_alice1
Explorer

Re: Why I received my galaxy buds and active watch with the seal broken?

I've been trying to call them for like 15 minutes. As soon as I saw the broken seals . But no one's answering.

by
EE Community Support Team

Re: Why I received my galaxy buds and active watch with the seal broken?

Morning @Angel_alice1

 

Thanks for coming to the community.

 

I have sent you a private message on here for some details.

 

Leanne.

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