12-05-2018 12:42 AM
When will Oreo 8 be released to samsung s7edge users on EE network? Even though ee is one of biggest networks in UK it always seems to take atleast 6months longer than other networks to get new android updates to newest software updates! ie it was about 6 months before android 7 nougat was available for updates,why is this?
12-05-2018 05:52 AM - edited 12-05-2018 05:52 AM
EE doesn't announce when it will be released.
You'll be notified by your phone when it's available.
24-05-2018 08:30 AM
Maybe time to switch to Vodafone. They have Oreo on the S7 Edge and so do all the unbranded ones in the UK
24-05-2018 10:04 AM
Sorry you've had to find this out.
I and many others have been fighting on behalf of people like yourself who've not been provided with clear consice information and feel the only way to get that and the service you feel you and your device deserves is to move away from EE.
Whilst there may be many reasons why an update hasn't rolled out I think its fair you should be given the opporunity to understand why and have information on the progress and in turn if there is a reason you should not be given this information, explain why.
Do you feel this would be better than the response you've had?
Would it give you more trust and confidence in EE?
Would being made aware of the difference between Stock Phones, other carriers and EE devices in regard to software updates would have affected your choice of carrier?