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by Glenlia Investigator
Investigator

When will Wi-Fi calling be available on Sony Xperia xa1?

Annoying that when with 02 it was easy to download their TUGO app for Wi-Fi calling and text.

Now find ee do not provide this for my Sony Xperia xa1

I'm 30 miles from London and no signal in our village community 

8 REPLIES 8
by
EE Community Support Team

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

Hi @Glenlia

 

Welcome to the community. 🙂

 

More and more devices are being updated with WiFi calling all of the time.

 

Did you get your Sony Xperia XA1 from EE directly?

 

Chris

 

 

by Glenlia Investigator
Investigator

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

No from carphone warehouse who initially said I could get wifi calling but admitted had made mistake

 

by
EE Community Support Team

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

I see, thanks for clarifying, @Glenlia.

 

WiFi Calling is currently available on all versions of the iPhone 5c and later models of the iPhone, as well as:

 

Samsung Galaxy S8, S8+, S7, S7 edge, S6, S6 edge, S6 edge+, A3 (2017), A5 (2017), GS5 (2017), Nexus 5X, Nexus 6P, Nokia 3, Nokia 5, Lumia 550, 650, 950, 950XL, HTC 10, HTC U11, BlackBerry Priv, BlackBerry Dtek 50, BlackBerry Dtek 60, BlackBerry KEYone, Google Pixel, Google Pixel XL, Huawei P10, P10 Lite and P10 Plus.

 

It's only available on the EE version of all other compatible Android and Windows devices which can only be bought directly from us in one of our stores, online shop or through our telesales team.

 

At present, other Android and Windows devices bought from other retailers will not be able to support WiFi Calling.

 

Find out more information about WiFi calling >

 

Chris

by Glenlia Investigator
Investigator

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

I have had that said before but don't think it is correct
If it is I'll be leaving ee when my contract is up as it's quite outrageous
especially given that
A- I have no ee signal at home
B- there is no app provided by ee
by
EE Community Support Team

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

I understand, @Glenlia.

 

I recommend speaking to our technical support team. They will look into this for you and see if they can find a resolution.

 

Please let me know how you get on.

 

Chris

by mcsmartie Investigator
Investigator

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

Is there any update on wifi-calling on XA1?

 

Other xperia models seem to be supported now -

 

https://ee.co.uk/help/help-new/getting-started-and-upgrading/setting-up-wifi-calling/setting-up-wifi...

 

The XA is there (which is the 16gb version), but the XA1 is not mentioned. 

 

Can anyone confirm if XA1 wifi-calling is working now?

by
EE Community Support Team

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

Hi @mcsmartie.

 

Have a look at our WiFi calling support article for a list of the compatible devices.

 

If your device isn't on there, you may be able to get more information from the manufacturer.

 

Jon

by mcsmartie Investigator
Investigator

Re: When will Wi-Fi calling be available on Sony Xperia xa1?

Thank you, that's very useful

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