by Chowny45 Contributor
Contributor

When is the pixel 2 going to receive the oreo 8.1 update

Googles latest update oreo 8.1 got released on 5th december, but ad yet no update on my pixel 2 phone, does anyone know why

1 SOLUTION

Accepted Solutions
by Chowny45 Contributor
Contributor
Solution

Re: When is the pixel 2 going to receive the oreo 8.1 update

I have figured out the problem.i was on the Oreo beta program but came off due to too many bugs.anyway I never unenrolled my phone.as soon as I unenrolled the updates come through.thanks for all Ur suggestions

29 REPLIES 29
by Ace Contributor
Ace Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

HI @Chowny45

No one can tell you why your phone not received updates yet. You will get a OTA notification when it available to download.

You can find more details and informations here. Check and update your Android version - Pixel

Thanks 

by pwwhitehead Established Contributor
Established Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

My Pixel 2 was updated 3-4 days ago, my wife's Pixel 2 XL received the update 2 days ago. So Google are pushing out the updates in batches. It's just a waiting game.

by Chowny45 Contributor
Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Hi

I have spoke to ee and they have told me the update has been pushed out to all pixel 2 phones and want me to send mine back as they said it's not receiving updates. ee puts out the updates 

by uvarvu Established Contributor
Established Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Not a joke but have you tried turning it off and on again?

 

Or you can flash it yourself

https://9to5google.com/2017/12/05/android-8-1-december-17-security-patch-nexus-pixel/

by Chowny45 Contributor
Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Yes I have turned it on and off and reset phone.is it easy to flash it on myself

by Chowny45 Contributor
Contributor
Solution

Re: When is the pixel 2 going to receive the oreo 8.1 update

I have figured out the problem.i was on the Oreo beta program but came off due to too many bugs.anyway I never unenrolled my phone.as soon as I unenrolled the updates come through.thanks for all Ur suggestions

by
EE Community Support Team

Re: When is the pixel 2 going to receive the oreo 8.1 update

Thanks for sharing the good news @Chowny45

 

Have a great Christmas.

 

Anything you need to hesitate to pop back and see us anytime in community.

 

Richard

 

🙂

 

 

by Tangoman Established Contributor
Established Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Still not received the 8.1 update on my Pixel 2, I've tried clearing the caches and also tried to unenroll from the beta program (I enrolled as soon as I got my phone about a month ago) but the page says I have no elligable devices on my account, so don't known where to turn now???

by
EE Community Support Team

Re: When is the pixel 2 going to receive the oreo 8.1 update

Hi @Tangoman

 

Thanks for coming here to community 🙂

 

Have you tried a soft re-set on the handset?

 

Have you manually searched for a software update?

 

Thanks

 

Richard

 

🙂

by Tangoman Established Contributor
Established Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

I've tried checking for the update, but it says my phone is up to date and is on version 8.0.0  security patch level 5 November 2017, when you say soft reset, do you mean turning it off and on again, I don't really want to do a factory reset if I can help it!

by Brilliant Contributor
Brilliant Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

@Tangoman you need to speak to Google.

 

EE has no control over pixel updates.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Tangoman Established Contributor
Established Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Dumb question, but how do I go about contacting them?

 

by Brilliant Contributor
Brilliant Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Google the phrase. Contacting Google?

 

Go to Google.co.uk and scroll to bottom is there not a contact us link?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Tangoman Established Contributor
Established Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Ok, I'll give that a try! Cheers!

by Chowny45 Contributor
Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Hi

I do e a factory reset on mine then i went onto the oreo beta page and unenrolled my device, contary to what people think it is up to the phone carriers to push the updates out once google gives them to carriers, the only way google would push a update to ur phone is if you had bought the phone directly off google,if you did want to chat to google go to settings then scroll to bottom off page to support and tips,you can online chat with them from 8~8 i think but they will advise you to contact ur carrier

 

Cheers

by Brilliant Contributor
Brilliant Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

@Chowny45 that' incorrect. Google with their pixel phones and nexus range has done What Apple do.

 

They have given no control over the firmware to the networks.

 

This is why there is only 1 type of firmware for these phones. This is why youbare already receiving Oreo 8.1 updates.

 

EE or any other network has no control over the pixel phones updates.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Chowny45 Contributor
Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Google release the updates to the net work to roll out unless you purchase the phone directly of google, i have confirmed this with ee technical support ireland eu and google themselfs, so just say like google released the latest oreo 8.1 update on 5th december you will get it on that day only if you have purchased pixel phone syraight from  google otherwise it takes few days for networks to roll out,you can find out this info by just speaking to google

by Brilliant Contributor
Brilliant Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Screenshot_Samsung Internet Beta_20171219-212125.jpg

 

You confirmed from Google? Above the picture states updates come straight from Google. (Source from Google website)

It just may take longer on other networks as they would send out in batches so it doesn't  overload the servers.

 

Guess the people you spoke to wasn't that clued up


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Tangoman Established Contributor
Established Contributor

Re: When is the pixel 2 going to receive the oreo 8.1 update

Read the second sentance!

 

I think Google are controlling the updates themselves, but they're still staggered by carrier!

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